Frequently Asked Questions
Everything you need to know about your Finisterre order.
What is the standard shipping timeframe?
Standard domestic orders typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
How do I return or exchange an item?
We offer a 30-day return policy. Items must be in original condition with tags attached. You can initiate a return or exchange through our online portal using your order number.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
Yes, we prioritize organic cotton, recycled polyester, and ethically sourced wool. We are committed to transparency and ethical manufacturing throughout our supply chain.
Can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress in real-time.